SMS Messaging Terms & Conditions

1) Program Description

If you opt in, we may send you text messages related to:

• Appointment scheduling and confirmations
• Estimates and project communications
• Service updates (arrival windows, reschedules, completion notices)
• Customer support and follow-ups

2) Opt-In Consent

You can opt in by:

• Submitting a website form that includes an SMS consent checkbox,
• Requesting communication by text, or
• Providing your number during a phone call and confirming you want SMS updates.

Consent is not a condition of purchase.

3) Message Frequency

Message frequency varies based on your request and your project/service activity.

4) Costs

Message and data rates may apply. Your mobile carrier may charge fees according to your plan.

5) Opt-Out Instructions

You can opt out at any time by replying STOP to any message. After you send STOP, you may receive one final confirmation message. No further messages will be sent unless you opt in again.

6) Help

For help, reply HELP to any message, or contact us at:

• Phone: (253) 330-8301
• Email: cesar@velocitylandscapes.com

7) Supported Carriers / Delivery

Carriers are not liable for delayed or undelivered messages. Message delivery may vary based on your device, carrier, and network availability.

8) Privacy

We respect your privacy. We use your phone number to communicate with you about your inquiry, appointment, estimate, or services. We do not sell your personal information.

For more information, see our Privacy Policy: /privacy

9) Eligibility

You must be at least 18 years old (or have permission of a parent/guardian) to opt in to SMS messages.

10) Changes to These Terms

We may update these SMS Terms from time to time. Any changes will be posted on this page with an updated effective date.

Privacy (Short Form)

We collect information you submit through our forms (such as name, phone number, address, and project details) to provide estimates, schedule work, and communicate about services. We may use service providers (such as SMS and email platforms) to deliver communications. We retain data only as long as needed for business, legal, or support purposes.